FAQ

Questions, Answered 🐶

Everything people ask us before their first walk.

What size pet does this fit?

▸ PLACEHOLDER — add weight range and interior dimensions once specs are final. Include a note on which breeds are a comfortable fit.

Is the snout opening actually safe?

Yes — the opening is reinforced so it holds its shape and won’t stretch or close around your pet. ▸ PLACEHOLDER: add detail on the internal leash clip and any tested weight limits.

Can I take it on a plane?

▸ PLACEHOLDER — confirm under-seat dimensions before making any airline claim. Airline carry-on rules vary, so phrase this carefully and point people to their carrier’s policy.

How do I clean it?

▸ PLACEHOLDER — spot-clean vs. machine-wash guidance, plus whether the interior mat is removable.

My cat hates carriers. Will this be different?

Often, yes — a lot of carrier anxiety comes from being fully enclosed. Being able to see out changes the experience for many pets. Go slow at first: let them sit in it at home before the first trip.

Shipping and returns?

▸ PLACEHOLDER — fill in processing time, carriers, delivery windows, and your return window once fulfillment is set up.

Still wondering something? Ask us anything — we answer everything, including questions about your pet that aren’t really questions.